Privacy policy
Privacy Policy
Last Updated: September 13, 2026
MoldPop operates this store and website, including all related information, content, features, tools, products, and services, to deliver a curated shopping experience for you (hereinafter referred to as the "Service"). This Service is powered by Shopify. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, access, or shop through the Service, conduct other transactions, or otherwise interact with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing and using the Service, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure practices of your information outlined in this Privacy Policy.
Personal Information We Collect or Process
As used in this Policy, "Personal Information" means information that identifies you or any other individual, or is reasonably associated with you or any other individual. Personal Information does not include anonymous or de-identified information that cannot be used to identify or associate with any individual. We may collect or process the following categories of Personal Information, including inferences derived therefrom, based on your use of the Service, your location, and permissions or requirements under applicable laws:
• Contact Information: Your full name, physical address, billing address, shipping address, phone number, and email address.
• Financial Information: Credit card, debit card, and financial account numbers, payment card details, financial account information, transaction records, payment methods, payment confirmations, and other payment-related details.
• Account Information: Your username, password, security questions, preferences, and general account settings.
• Transaction Information: Records of products you browse, add to cart, save to wishlist, purchase, return, exchange, or cancel, as well as your historical transaction data.
• Communication Records: Information you provide when contacting us, including content submitted for customer support inquiries.
• Device Information: Details about your device, browser, and network connection, your IP address, and other unique device identifiers.
• Usage Information: Data related to your access and use of the Service, including how and when you browse or utilize our services.
Sources of Personal Information
We may collect Personal Information from the following sources:
• Direct Collection from You: Information you voluntarily provide when creating an account, accessing or using the Service, contacting us, or otherwise submitting personal data.
• Automatic Collection via the Service: Information collected from your device when you use our products or services or visit our website, including data gathered through cookies and similar tracking technologies.
• Service Providers: Information collected or processed on our behalf by third-party vendors engaged to provide technical and operational services.
• Partners and Other Third Parties: Information obtained from our authorized business partners and compliant third-party platforms.
How We Use Your Personal Information
Depending on your interactions with our Service, we may use your Personal Information for the following legitimate business purposes:
• Providing, Customizing and Improving the Service: We use your Personal Information to deliver our services, fulfill contractual obligations, process payments, arrange order shipping, retain your preferences and favorite products, send account-related notifications, process purchases, returns, exchanges and other transactions, create and manage your account, facilitate logistics and return services, support customer reviews, and deliver personalized shopping experiences including product recommendations based on your purchase history. This also helps us optimize and upgrade our Service continuously.
• Marketing and Advertising: We use your Personal Information for promotional and marketing purposes, including sending marketing advertisements and promotions via email, SMS, or postal mail, and displaying targeted product and service ads on our Service or third-party websites based on your browsing, cart, and transaction activity.
• Security and Fraud Prevention: We use your Personal Information to verify user accounts, ensure secure payment and shopping experiences, detect, investigate, and mitigate fraudulent, illegal, risky, or malicious activities, protect public safety, and maintain the security of our Service. If you register for an account, you are responsible for safeguarding your account credentials. We strongly advise against sharing your username, password, or other access details with third parties.
• User Communication: We use your Personal Information to provide customer support, respond to your inquiries, deliver efficient services, and maintain our business relationship with you.
• Legal Compliance: We use your Personal Information to comply with applicable laws and valid legal procedures, including requests from law enforcement and government authorities, participate in civil discovery and litigation proceedings, and investigate potential violations of our terms and policies.
How We Disclose Your Personal Information
We may disclose your Personal Information to third parties for legitimate business purposes within the scope of this Privacy Policy, including the following scenarios:
• Disclosure to Shopify and third-party vendors who provide services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, logistics, and shipping services.
• Disclosure to business and marketing partners for delivering marketing services and targeted advertisements. We collaborate with third-party platforms via Shopify to serve personalized ads based on your cross-site browsing and shopping activity. Our partners will use your information in accordance with their independent privacy policies. Subject to local applicable laws, you have the right to opt out of data sharing for targeted advertising and marketing purposes by visiting: https://moldpop.com/pages/data-sharing-opt-out
• Disclosure authorized by you, including when you request or consent to third-party information access for order shipping, social media widget integration, or account login functions.
• Internal disclosure within our affiliated companies and corporate group for normal business operations.
• Disclosure in connection with corporate transactions such as mergers, acquisitions, or bankruptcy proceedings; to comply with legal obligations including subpoenas and search warrants; to enforce our Terms of Service and policies; and to protect the legitimate rights and interests of our Service, our users, and the public.
This Service is hosted by Shopify, which collects and processes your Personal Information related to your access and usage of the Service to provide and optimize platform services. Information you submit to our Service may be transmitted to and shared with Shopify and other third parties outside your jurisdiction to support service delivery and optimization. We utilize Shopify’s enhanced functional tools, which integrate data from your interactions with our store, other merchant stores, and Shopify platforms. Shopify may process your relevant Personal Information to provide these enhanced services and shall be responsible for responding to your data rights requests for such processed data.
For detailed information on Shopify’s data practices and your eligible rights, please refer to: https://www.shopify.com/legal/privacy/app-users. You may exercise certain of your personal data rights via: https://privacy.shopify.com/en.
Third-Party Websites and Links
Our Service may contain links to third-party websites and online platforms that we do not own or control. When accessing these external sites, you shall review their independent privacy policies and terms of service. We do not warrant or assume any liability for the privacy security, accuracy, completeness, or reliability of third-party platforms. Information you share on public or semi-public platforms, including third-party social media sites, may be viewed and used by other platform users without restriction. The provision of third-party links does not constitute our endorsement of the platform or its content unless explicitly stated.
This Service is not intended for minors. We do not knowingly collect Personal Information from minors under the applicable age threshold in your jurisdiction. If you are a parent or legal guardian and discover that your child has provided us with personal data, please contact us to request data deletion. As of the effective date of this Policy, we do not sell or share Personal Information of individuals under the age of 16 as defined by applicable privacy laws.
No data security system is completely secure or infallible, and we cannot guarantee absolute security of your data. Data transmitted over the internet may not be fully secure during transmission. We recommend that you do not submit sensitive or confidential information through unsecured channels.
We retain your Personal Information only for as long as necessary to maintain your account, provide ongoing services, comply with legal and regulatory obligations, resolve disputes, and enforce contractual and policy terms.
Subject to your geographic location and applicable laws, you may have the following rights regarding your Personal Information. These rights are not absolute, and we may decline requests as permitted by applicable laws:
• Right of Access: You may request access to the Personal Information we hold about you.
• Right of Deletion: You may request the deletion of your Personal Information stored by us under eligible circumstances.
• Right of Correction: You may request the correction of inaccurate or incomplete Personal Information we maintain.
• Right of Data Portability: You may request a copy of your Personal Information or the transmission of your data to a third party under specific eligible conditions and exceptions.
• Right to Opt Out of Targeted Advertising: Subject to local laws, you may opt out of the sale or sharing of your Personal Information and the processing of your data for targeted advertising purposes. You may exercise this right via: https://moldpop.com/pages/data-sharing-opt-out. We automatically recognize and honor valid Global Privacy Control (GPC) signals sent from your browser or device as an opt-out request for your current device and browser. If your device is linked to a Shopify account, the opt-out preference will apply to your account synchronously. For more information about GPC, please visit: https://globalprivacycontrol.org/. We do not recognize other "Do Not Track" signals from browsers or devices beyond GPC.
• Communication Preference Management: You may unsubscribe from promotional emails at any time via the unsubscribe link included in our marketing messages. Even if you opt out of marketing communications, you will still receive non-promotional service notifications related to your account and orders.
You may exercise the above rights via the channels specified in the Service or by contacting us directly. We will not discriminate against you for exercising your legal data rights. We may verify your identity to process your request in compliance with applicable laws. You may appoint an authorized agent to submit requests on your behalf, provided the agent furnishes valid authorization proof and you complete identity verification if required.
If you have any objections regarding our processing of your Personal Information, please contact us. Subject to local laws, you may also file a complaint with the local data protection regulatory authority.
We may transfer, store, and process your Personal Information outside your country or region of residence. For data transfers from the European Economic Area or the United Kingdom to jurisdictions without adequate data protection certification, we will adopt standardized data transfer mechanisms such as the Standard Contractual Clauses issued by the European Commission or equivalent official contractual frameworks in the UK to protect your data rights.
We may update this Privacy Policy periodically to reflect changes in our data practices or meet operational, legal, or regulatory requirements. We will post the revised Policy on our website with an updated "Last Updated" date and provide required notifications in accordance with applicable laws.
If you have any questions about our privacy practices or wish to exercise your data rights, please contact us via:
Phone: +86 150 1285 0366
Email: chenyang199408@gmail.com
Address: 7B Phase 1, Jiazhaoye, Xuexiang Street, Bantian District, Shenzhen, Guangdong 518000, China